Terms and Conditions
Our listed product prices are in Australian dollars (AUD) and exclude GST (Goods and Services Tax) and freight charges. These additional costs will be calculated within the cart, during checkout or on invoice.
Invoices will be issued in the name of SCT Operations Pty Ltd ABN 23 078 328 953, this is the name that will appear on your bank or credit card statements.
Shipping and Delivery
We offer worldwide delivery and freight of our products to business and/or street addresses only (we do not deliver to PO Box addresses). Australian orders are generally dispatched within 2-3 business days. Please allow 3-5 business days for delivery of your order within NSW, or up to 10 business days interstate. If for any reason we are out of stock or if we are unable to fulfil your order we will notify you within 2 business days to arrange a backorder, an alternative or refund.
International order enquiries can be made through our website. Please allow 2 business days after your request for contact to be made with you to organise a freight quote and invoicing.
Returns and Refunds
Please choose your products carefully as we do not offers refunds if you change your mind or make a wrong decision. Only faulty or damaged products will be replaced or exchanged, as long as the product/s are returned within 30 days of purchase.
To return a product, please notify us of your intentions to return the item, either by email firstname.lastname@example.org or by phoning our Head Office on +61 2 4222 2777. Please include details of your invoice/order number, name, company, and the problem with the product purchased. The cost of returning the item/s is to be paid by you, the customer, not SCT Operations Pty Ltd.
Include in your Return:
- All of the product and its parts
- All the packaging as you received it
- A copy of the invoice/receipt
- Your contact details
Security and Privacy
We treat our website security seriously. When purchasing from us your financial details are encrypted with current industry standard security. To protect data transmissions your customer account information passes through secure servers using the latest 128-bit SSL (secure socket layer) encryption technology. However, this is not a guarantee that such data transmissions cannot be accessed, altered or deleted due to firewall or other security software failures.
Any information, we collect in relation to you, is kept secure. We do not sell, trade or rent your personal information to others. We use this information to allow us to process your orders and service requests, provide access to privileged areas of our website, email our company updates and product news, and enable us to improve the products and services we offer. However SCT accept no responsibility for any loss, misuse, unauthorised access or disclosure, alteration or destruction of personal information which you submit to us.
Copyright and Disclaimer
This site contains a variety of copyright material including text, images and file downloads. Except as permitted under the Australian Copyright Act, no content on this website may be reproduced or further disseminated. Copyright must be properly attributed and permission must be sought before publication for any other use, especially commercial uses, which reproduces information found on our website.
For further information on reproducing material found on our website, please contact us by email email@example.com.
Copyright © SCT Operations Pty Ltd.